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Claims for broken items


To make a claim please send an email to

The following information’s are important for your claim:

1. Product name and item number / SKU
2. Description of the problem
3. Images that show the defect
4. If possible, an image that shows the batch number / production number if possible

Please check that you have provided us with the information’s above, it will help speed up the process of the claim.

Thank you in advance.